Privacy Policy

Last updated: 2026

Overview

This Privacy Policy explains how Beverly Hills Sub-Zero, Wolf & Thermador Repair ("we," "us," or "our") handles information collected through this website, located at bhappliancesrepair.com, and through related contact channels such as phone calls and our online appointment form. By using this website or contacting us, you agree to the practices described here.

Information We Collect

We collect information you choose to provide directly, such as when you call us, fill out our online appointment form, or otherwise contact us. This may include your name, phone number, email address, service address or city, and details about the appliance and issue you're experiencing. Our website may also collect limited technical information automatically, such as general browser and device information, to help the site function correctly and to understand overall site usage.

How We Use Information

We use the information you provide to respond to service requests, schedule appointments, communicate with you about your appointment, and provide the appliance repair services you've requested. We do not sell your personal information to third parties.

Third-Party Services

Our online appointment form is hosted by a third-party form provider (Google Forms). When you submit that form, your information is subject to that provider's own privacy practices in addition to this policy. We recommend reviewing the relevant third-party provider's privacy policy if you have questions about how they handle submitted data.

Information Sharing

We do not share your personal information with third parties except as necessary to provide our services (for example, coordinating parts availability), to comply with legal obligations, or with your consent.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to request that we delete information that is no longer needed to provide services to you, subject to any recordkeeping requirements we may have.

Children's Privacy

Our website and services are intended for adults seeking appliance repair services and are not directed to children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at (310) 209-8143 or through our contact page.